Elevate Your Customer
Welcome to the next level of customer satisfaction—introducing Arckon Customer Experience (CX). Transform how you connect with your customers. Crafted for retail and customer-centric companies, we dedicate the people, processes and technologies to personalise interactions across multiple channels.
Key Features of Arckon’s CX
Upsell, Cross-sell, Renewal & New Sales → Boost your revenue by leveraging our strategic sales techniques that target both new and existing customers.
Access to a Large Talent Pool → Tap into a diverse database of active job seekers ready to bring their skills to your business.
Payroll Processing → Streamline your payroll operations and ensure timely, accurate payments to all employees. Meet tax and legal compliance requirements.
Training and Development → Empower your employees with ongoing training and development programs.
Specialist Skills → Recruit candidates with specific skill sets that match your unique requirements.
Flexible Work Solutions → Choose from work-from-home, in-office, offshore, or hybrid models to suit your operational needs.
Compliance and Regulation → Rest easy knowing your HR processes are GDPR and POPIA compliant.
Cost-Effective → Benefit from accessing human resources at offshore prices.
Seasonal and Peak Period Resourcing → Efficiently manage labour to meet fluctuating business demands and peak period requirements.
Performance Management → Implement performance reviews and management systems to foster growth and productivity.
Cultural Training Programs → Enhance your team's effectiveness with cultural and Voice of Customer training sessions.
Candidate Assessments → Ensure you hire the best talent with our thorough candidate assessments.
Background Checks → Conduct background, financial, and criminal checks for peace of mind.
Why Choose Boomerang CX?
At Arckon, we believe our people are our greatest asset. Our Awesome Arckon BAE culture focuses on delivering an exceptional experience for our employees, who in turn, provide outstanding service to our clients. This philosophy not only fosters a positive work environment but also ensures that your customers receive the best service possible.
Join the ranks of leading retail and customer-centric companies who have already discovered the power of Arckon CX. Let’s create something amazing together!
Ready to transform your customer experience? Reach out to us today.
