Insurance → Grow and retain clients and policy holder base, administrate policies, automate repetitive tasks, handle back-office functions and to tick your compliance boxes with a FSCA authorised and multi-award winning services provider.
Retail → Delight and retain your customers through five-star customer experience and services delivery. Seasonal and flex contact centre support, customer insights and customer sentiment analysis, Customer Journey Mapping, Quality Management processes, Self-service automation, AI Assisted processes.
E-Commerce → Customer contact and customer services support, first line and technical help desk maintenance offering PCI and data privacy compliant solutions.
Technology → 24/7 support, customer care, workflow process automation, automation, customer sentiment analysis, triage of tickets and handling escalations, overflow calls and more.
Subscription & Membership offers → Get your loyalty ROI through upsell, cross-sell, reactivate and collect payments.
Business-to-business (B2B) → Generate leads and sales sales, set appointments, back office support functions, administrative support functions.
Hospitality and Travel → Organize loyalty programmes, guest services, ticketing and reservations support.
