JOB-OVERVIEW
We are looking for a dedicated and customer-focused Call Center Representative to handle inbound and outbound calls, address customer inquiries, and resolve issues promptly. The ideal candidate will provide exceptional service while maintaining a professional demeanor and ensuring customer satisfaction.
ROLES AND RESPONSIBILITIES
- Answer incoming calls and respond to customer questions and complaints.
- Make outbound calls to follow up on customer inquiries or sales leads.
- Provide accurate information about products, services, and policies.
- Document customer interactions in the CRM system.
- Escalate unresolved issues to the appropriate departments when necessary.
WHY SHOULD YOU JOIN US
Joining our company, offers the opportunity to work in an innovative and dynamic environment where creativity and technical skills are valued. Our company’s commitment to staying at the forefront of technology provides room for continuous learning and career growth. With a focus on collaboration, challenging projects, and impact-driven work, it’s an ideal place to contribute my skills while developing professionally.
WHAT YOU CAN EXPECT AFTER APPLYING
Once you’ve applied, sit back, and relax while we get to work on our side! You can expect to hear back from us within 3 working days. Our recruitment team will call you up on the provided contact number for initial screening. Good luck!
Vacancies Open
Night Shifts
10 Working Hours
Karachi